Customer service handles requests to turn on and turn off utility service for residential commercial and industrial customers.
Georgetown electric bill pay.
Georgetown utility systems gus has launched a new online billing portal that provides residents a way to manage usage and payments more effectively.
E check transactions are subject to a 1 00 processing fee.
Your session has expired please login again.
5 p m monday through friday.
Credit debit card payments are processed by govolution and are subject to their 2 44 service fee 1 minimum.
Call center hours extend until 6 p m.
Georgetown utility systems won t call you and demand payments by phone and it is strictly against policy for any customer service representative to accept payment in the field.
The customer service utility billing department is located in city hall at 1134 north fraser street.
Customers can now log on to our new customer self service portal by clicking here to pay their bill track and compare usage and receive timely information and updates.
Our walk up lobby hours are 8 a m.
Customer service also answers questions you may have about your utility bill or business license.
Do not follow this link or you will be banned from the site.
2020 city of georgetown.